Winter Seasonal Spa Receptionist (November 2025 - March 2026)
Rikka Spa
Rikka Spa is a boutique spa, renowned for providing a sanctuary of warmth and tranquillity. Located within the luxury hotel Setsu Niseko (voted the ‘World’s Best New Ski Hotel 2023’), Rikka Spa features 5 treatment rooms and specialises in spa treatments and facials. Conceptualised and operated by LAPIDEM, our programs are created around a philosophy that “true beauty only comes from good health”.
Niseko is an international holiday destination, making it a great environment for learning languages and new cultural experiences. At Rikka Spa, we are passionate about delivering a high level of customer service to our clients throughout their wellness journey and are looking for motivated individuals who share our passion to join our team on seasonal basis.
Warmly greeting all customers and visitors Handling phone/email reservations and enquiries in a polite and timely manner Scheduling appointments and documenting guest notes and feedback Ensuring the reception area is well presented at all times Other general administrative tasks Using knowledge of the spa and hospitality industry to provide product and service solutions
Prefer candidates with experience working in a hotel spa environment Native or business-level English. Conversational-level Japanese preferred Basic computer operation skills Ability to multi-task and maintain composure Legally eligible to work in Japan (holding a valid visa status).
- Salary JPY 1,600 per hour
- Benefits Include Seasonal Grand Hirafu and Hanazono Lift Pass (Individual).
- Discounts on a variety of Rikka products and Hotel Food & Beverages, ski rentals, yoga etc
- Staff accommodation may be available upon request (includes shuttle bus to and from work) Uniforms provided.
- Training program and support provided.
- Variable working hours system on a monthly basis (7 hours per day)
- Typical working hours: 13:00 - 21:00 (1 hour break) 8 days off / per month Shift system (requests will be considered), monthly rosters