Shop Assistant | 2026–27 Winter Season
Sansui Niseko
Sansui Niseko is a luxury hotel located in the beautiful ski resort area of Niseko, Hokkaido.
We are currently looking for a Shop Assistant to join our team.
The main responsibilities include a wide range of shop operations, such as providing warm and attentive customer service to guests, introducing products and sharing their appeal, handling cashier duties, and serving light meals and beverages. The role also involves maintaining a comfortable shop environment through cleaning and organizing, as well as coordinating with other departments to provide a high-quality guest experience. Candidates with customer service experience in cafes, restaurants, hotels, retail, or similar settings are especially welcome. We look forward to receiving applications from candidates who can provide warm hospitality and high-quality service to our guests.
- Preparing the shop for opening and closing, operating the cashier, assisting customers, and serving light meals and beverages
- Supporting product ordering, inventory management, product arrangement, and display management
- Maintaining a clean and organized shop environment at all times
- Providing high-quality service through kind and professional customer interactions
- Valuing teamwork and carrying out duties while communicating smoothly with other departments
- Ensuring workplace safety and maintaining a comfortable working environment
- Responding to customer inquiries and providing various forms of support
- Other related duties as instructed by the manager
- Experience in Rooms Division within the hotel industry is preferred
- Enthusiastic and motivated, with attention to detail, honesty, and a strong sense of responsibility
- Values teamwork and is able to adapt to a flexible work style
- Possesses basic business manners and a strong sense of hospitality
- Respects Japanese hospitality culture and values, and is able to provide flexible, high-quality service according to the situation
- Business-level English, with strong communication skills in Japanese or Chinese
- Experience in cafes, restaurants, or customer service is preferred
- A valid ordinary driver’s license is preferred
Seasonal winter employment from around November 2026 to March 31, 2027
- Hourly wage from ¥1,500, with preferential treatment depending on experience and qualifications
- Employee dormitory available, subject to a fee
- Meal allowance
- Winter half-mountain shared lift pass or lift allowance
How to Apply
Please email hr@sansuiniseko.com
