Overnight Front Desk Officer
Setsu Niseko
New
2025-06-16
We are seeking a dedicated Overnight Front Desk Officer to manageovernight front desk operations and ensure a seamless hospitality experiencefor owners and guests at Setsu Niseko. This position plays a key role insupporting the team while ensuring guest needs are met during the night shift.
About the role
Main tasks
- Handle check-ins and check-outs during the overnight shift
- Process cash, credit card, and other daily transactions
- Review guest folios to ensure charges are correct
- Reconcile daily transactions and ensure accuracy
- Roll over the date in the Front Office System
- Prepare for next day's departures and arrivals
- Assist with guest enquiries and requests
- Handle emergency situations as needed
About you
Qualifications:
- Previous experience in front desk or hospitality operations (preferably in a hotel or resort)
- Visa status permitting work in Japan (Visa sponsorship available for the right candidate)
- Basic knowledge of accounting and handling transactions
- Valid driver’s license in Japan or international driving permit
Competencies or skills :
- Fluent in Japanese, conversational English is a plus
- Good at numbers and detail-focused
- Ability to stay calm, work efficiently under pressure, flexible and team-oriented
Offer
Salary:
- ¥230,000–¥280,000 per month + annual discretionary bonus
Additional benefits include:
- Staff accommodation in central Hirafu (from ¥800/night)
- Free winter shuttle between staff housing, hotel, and Kutchan
- Lunch discounts at partner venues
- Winter heating allowance (¥10,000/month– previously offered)
Culture & Community
- Annual company event
- Friendly, international team atmosphere
- Free coffee and tea in staff break room
Work Hard, Play Hard
- Season lift pass for Grand Hirafu & Hanazono (valued over ¥100,000) provided for you and your family
- Hanazono perks year-round — enjoy staff discounts on winter ski lessons, gear rentals, and retail, plus green season activities like rafting, ziplines, golf, and more. Family and friends also receive special discounts.
Time to Rest & Recharge
- Paid time off: 10 days after 6months, rest follows according to labor laws
- Birthday leave: 1 day off during your birthday month
- Marriage benefit: 5 days of paid honey moon leave and a celebration cash bonus
- Holiday recovery: Work a nationalholiday during peak winter? You can take that day off later in the year
- Seasonal flexibility: Many team members take extended vacations during the green (summer) season
- Special leave for life events (e.g.,child birth, leave for family loss, child’s wedding, etc.)
Start Fresh, On Us
- Relocation support up to ¥200,000(outside Hokkaido) or ¥100,000 (within Hokkaido)
Additional Support & Security
- Commuting allowance (¥20/km from2km+, up to ¥45,000/month)
- Annual health checkup and flu vaccination
- Full social insurance: health, pension, employment, and accident coverage
- Retirement plan (after 10 years of service)
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Phone:
Email:
careers@setsuniseko.com