Operations Manager – Niseko
Hotel101-Niseko (Hotel101 Global Holdings Corp. / DoubleDragon Corporation)
Hotel101 Global Holdings Corp. (NASDAQ: HBNB) is an asset-light, prop-tech hospitality platform and a subsidiary of Philippine-listed DoubleDragon Corporation (PSE: DD). Hotel101 pioneers a standardized "condotel" model, delivering efficiently designed, value-driven accommodations paired with the brand's distinct Filipino warmth and hospitality. With nine properties across the Philippines and further developments underway in Hokkaido (Japan), Madrid (Spain), and Los Angeles (USA), Hotel101 aims to operate 1 million rooms across 100 countries. Hotel101-Niseko, a 482-room property in Hokkaido, is on track to open in December 2026.
We are looking for a hands-on Operations Manager to lead the successful opening and day-to-day operations of Hotel101 Niseko. This role is ideal for a professional who embodies warmth and hospitality, and who can bring that unique brand of service to a global audience. The successful candidate must have pre-opening experience with a strong foundation in housekeeping operations.
We are looking for a hands-on Operations Manager to lead the successful opening and day-to-day operations of Hotel101 Niseko. This role is ideal for a professional who embodies warmth and hospitality, and who can bring that unique brand of service to a global audience. The successful candidate must have pre-opening experience with a strong foundation in housekeeping operations.
Key Responsibilities:
- Lead the pre-opening setup of Hotel101 Niseko, ensuring all operational systems, staffing, and standards are in place before launch.
- Oversee daily hotel operations, maintaining the highest standards of cleanliness, efficiency, and guest satisfaction.
- Ensure the distinct Filipino brand of hospitality is felt across all guest touchpoints.
- Recruit, train, and mentor staff, fostering a culture of service excellence, accountability, and teamwork.
- Implement and monitor operational strategies that optimize efficiency and profitability.
Required skills and qualifications:
- Minimum of 5 years in hotel operations, including pre-opening experience.
- Strong firsthand housekeeping background with a track record of maintaining world-class standards.
- Experience in budget/economy hotels, fast-food chains, or franchise-style operations preferred.
- Strong leadership and people-management skills, with the ability to motivate multicultural teams.
- Excellent communication skills in English; Japanese language skills are a plus.
Competitive, based on experience.
Start date to be aligned with Hotel101-Niseko's December 2026 opening (earlier onboarding likely for pre-opening preparation).
