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Housekeeping Officer

Sansui Niseko

New
2025-08-05

Sansui Niseko, a luxury hotel in the heart of Niseko’s world-renowned resort area, is seeking a Housekeeping Officer to join our team. This role is responsible for maintaining the cleanliness and presentation of guest rooms and public areas by working closely with outsourced cleaning partners. You will also support the housekeeping team and collaborate with the Housekeeping Manager to deliver a clean, comfortable, and refined guest environment.

About the role

Main tasks
  • Conduct inspections to ensure guest rooms and public areas meet cleanliness and aesthetic standards
  • Coordinate closely with outsourced cleaning vendors for daily operations
  • Manage and replenish amenities, linen, and other in-room or public area supplies
  • Order inventory and maintain proper stock levels as needed
  • Facilitate effective communication with other departments for operational coordination
  • Perform additional duties as assigned by the Housekeeping Manager
  • About you

    Required Qualifications:

    • Native-level Japanese proficiency
    • Professional demeanor and respectful communication skills, especially when working with external vendors
    • Physically able to carry moderate loads (e.g., linen, supplies)
    • Strong attention to detail and commitment to service excellence
    • Ability to work flexibly and collaboratively as part of a team

    Preferred Qualifications:

    • Business-level English is an asset
    • Prior experience in housekeeping, hotel operations, or facility management is preferred
    • Valid driver’s license is desirable
    • Open to candidates with no prior experience but with a positive and proactive attitude

    Offer
  • Employment Conditions
    • Type: Full-time, year-round contract
    • Start Date: Negotiable
    • Working Hours: 40 hours/week (shift-based)
    • Holidays: 110 days/year
    • Paid Leave: 10 days of annual paid leave (in accordance with labor law)
    • Bonus: Performance-based discretionary bonus system
    • Social Insurance: Complete coverage (health, pension, employment, workers’ compensation)
    Benefits
    • Commuting allowance (¥20/km for distances over 2 km, up to ¥45,000/month)
    • Meal allowance
    • Employee dormitory or housing support available
    • All-mountain ski pass or seasonal ski allowance (winter only)
    • Birthday leave
    • Long-service recognition awards
  • For company reference, please see our websites :
    https://sansuiniseko.com/
    Phone:
    Email: