Housekeeping Officer
Setsu Niseko
New
2025-06-16
About the role
At Setsu Niseko, we are hiring a Housekeeping Officer to support day-to-day housekeeping coordination and ensure exceptional hospitality for owners and guests. Please note: actual cleaning tasks are performed by an external cleaning company. This role focuses on room inspections, inventory management, and maintaining high cleanliness standards through supervision and support.
Main tasks
- Conduct room inspections for arrivals and showrooms
- Perform damage checks and report issues after guest check-outs
- Respond to guest requests, including delivery of amenities and towels
- Check inventory levels of linens and amenities and report shortages
- Update and maintain the daily cleaning and inspection report
- Organize and store housekeeping supplies upon delivery
- Ensure housekeeping carts are clean, well-stocked, and properly organized
- Coordinate linen distribution and prepareoutgoing linen for supplier pickup
About you
Qualifications:
- Previous housekeeping or hotel operations experience preferred
- Visa status permitting work in Japan (Visa sponsorship available for the right candidate)
- Valid driver’s license in Japan or international driving permit (preferred)
Competencies or skills
- Physicallyfit and comfortable with active work
- Strongattention to detail and cleanliness
- Fluentin Japanese; conversational English is a plus
Offer
¥230,000–¥280,000 per month + annual discretionary bonus
Additional benefits include:
Life & Comfort
- Staff accommodation in central Hirafu(from ¥800/night)
- Free winter shuttle between staff housing, hotel, and Kutchan
- Lunch discounts at partner venues
- Winter heating allowance(¥10,000/month – previously offered)
Culture & Community
- Annual company event
- Friendly, international team atmosphere
- Free coffee and tea in staff break room
Work Hard, Play Hard
- Season lift pass for Grand Hirafu & Hanazono (valued over ¥100,000) provided for you and your family
- Hanazono perks year-round — enjoy staff discounts on winter ski lessons, gear rentals, and retail, plus green season activities like rafting, ziplines, golf, and more. Family and friends also receive special discounts.
Time to Rest & Recharge
- Paid time off: 10 days after 6months, rest follows according to labor laws
- Birthday leave: 1 day off during yourbirthday month
- Marriage benefit: 5 days of paidhoneymoon leave and a celebration cash bonus
- Holiday recovery: Work a nationalholiday during peak winter? You can take that day off later in the year
- Seasonal flexibility: Many team members take extended vacations during the green (summer) season
- Special leave for life events (e.g., child birth, leave for family loss, child’s wedding, etc.
Start Fresh, On Us
- Relocation support up to ¥200,000(outside Hokkaido) or ¥100,000 (within Hokkaido)
Additional Support & Security
- Commuting allowance (¥20/km from2km+, up to ¥45,000/month)
- Annual health checkup and fluvaccination
- Full social insurance: health,pension, employment, and accident coverage
- Retirement plan (after 10 years ofservice)
Phone:
Email:
careers@setsuniseko.com