Housekeeping Manager – Niseko
Hotel101-Niseko (Hotel101 Global Holdings Corp. / DoubleDragon Corporation)
Hotel101 Global Holdings Corp. (NASDAQ: HBNB) is an asset-light, prop-tech hospitality platform and a subsidiary of Philippine-listed DoubleDragon Corporation (PSE: DD). Hotel101 pioneers a standardized "condotel" model, delivering efficiently designed, value-driven accommodations paired with the brand's distinct Filipino warmth and hospitality. With nine properties across the Philippines and further developments underway in Hokkaido (Japan), Madrid (Spain), and Los Angeles (USA), Hotel101 aims to operate 1 million rooms across 100 countries. Hotel101-Niseko, a 482-room property in Hokkaido, is on track to open in December 2026.
The Housekeeping Manager is responsible for overseeing the overall operations of the Housekeeping Department, ensuring that Hotel101 Global standards for guestrooms and public areas are consistently met. The role focuses on workforce coordination, staff training, amenity inventory management, and oversight of outsourced laundry services to support efficient, high-volume hotel operations.
Key Responsibilities:
- Review and analyze occupancy forecasts for efficient deployment of the required manpower, ensuring all forecasted rooms are serviced according to standards.
- Coordinate with the workforce provider to ensure requirements and headcount provided are matched.
- Conduct regular training for housekeeping personnel to maintain standards and communicate new standards to all staff.
- Use available technology to streamline operations, ensuring guest requests are met within prescribed delivery times and all transactions are recorded.
- Manage the logistics of towel and linen drop-off and pick-up with the outsourced laundry provider.
- Ensure sufficient guest amenity inventory to support high-volume operations, accurately documenting and submitting ending inventory reports to the Operations Manager.
- Monitor function room and business center bookings to ensure deployment of public area attendants for venue setup.
- Conduct audits of rooms and public areas to ensure standards are met.
- Ensure all housekeeping personnel wear proper, clean, and well-fitted uniforms at all times.
- Monitor staff performance and liaise with the workforce provider to maintain standards and promote efficiency.
- Review invoices from outsourced providers for accuracy prior to payment preparation.
Required skills and qualifications:
- 1+ years of work experience in the Hospitality Industry.
- Bachelor's degree in Hospitality, Business, or a related field.
- Authorized to work in Japan.
Competitive, based on experience.
Start date to be aligned with Hotel101-Niseko's December 2026 opening (earlier onboarding likely for pre-opening preparation).
