Guest Services Manager
Elite Havens
New
2025-05-27
Elite Havens is Asia's leader in high-end quality private rentals. With more than 300 superb properties across 10 destinations Elite Havens prides itself on offering the best bespoke service to its guests. Elite Havens teams serve over 80,000 travelers each year offering extra ordinary experiences that last a lifetime.
About the role
Responsible for the efficient handling of the guest journey, from booking to arrival, check in and out, customer service, training and leading guest services team, coordinating Niseko Gourmet, events and marketing, and efficient coordination between different departments, local vendors and administrative support.
Main tasks
About you
- Proven working experience in hospitality
- Fluent in English
- Excellent using excel, outlook, powerpoint
- Outgoing personality, passionate
- Sense of responsibility
- Team player
- Good communication skills
- Ability to work flexible hours
Offer
Salary: 300,000 JPY /month (negotiable depending on experience)