Guest Services 2025/26
The Niseko Company
New
2025-08-04
The Niseko Company is a premier provider of luxury accommodation in Niseko. Our diverse portfolio includes spacious luxury villas that offer comfort and privacy even at full capacity, elegant chalets featuring traditional Japanese baths and private saunas, and cozy homes perfectly suited for all size groups.
About the role
We’re looking for a bright and friendly individual to join our Guest Services team at The Niseko Company. In this role, you'll help with the day-to-day front of house operations and meeting with our winter guests to make their Niseko holidays memorable.
Main tasks
Pre-arrival organization/arrangement of guest optional services
Guest check in & check out procedures
Answering office telephones in a professional manner
Manning the front of house - Reception
Liaising with property owners and guests via email
Processing of payments
Keeping the office facilities clean and presentable
About you
Mature, courteous, bright, friendly, eager to learn, good work ethic.
Self initiatives to search for answers on the internet and in other available resources
Hotel, travel industry, and resort experience is preferred but not required
Knowledge of the area is a definite plus, but not a requirement
Foreign applicants: Working Holiday Visa or other valid Japanese Visa allowing work is a MUST
Conversational level in Japanese and/or Mandarin is a plus
Japanese applicants: conversational-level English is a must
Bilingual Japanese/English applicants will be given preference
Offer
Salary: 1600y/hr
Start Date: 17th November to early March 2026
Please email a brief cover letter and attach your CV to
kei.iwamoto@thenisekocompany.com
We will contact you if you are selected to move forward in the application process. Thank you!
Phone:
0136-21-7272