Group & Event Coordinator
Setsu Niseko
As a member of the Sales and Marketing team, you will be responsible forhandling reservations, arrangements, and hosting for domestic and internationalgroups. This is a highly rewarding role where you will oversee the entirejourney of each group, from arrival to departure. Additionally, you will beresponsible for the preparation and execution of in-house hotel events. Theideal candidate will have a strong commitment to customer service, excellentorganizational skills, and the ability to work well in a dynamic environment.
- Creatingreservations and internal arrangements using the reservation system
- Coordinatingand arranging services tailored to customer needs.
- Assistingwith group check-ins and check-outs
- Supportinggroup sales initiatives and materials development
- Providing strategic and administrativesupport for group sales, including collateral development and databasemanagement
- Support for planning and coordinatingin-house hotel events
- Assistwith the setup and operation of in-house hotel events
- Ability to take reservations in support ofthe sales team
Qualifications:
- Experience in event coordination, group reservations, or a related field isa plus
- Previous experience working ina hotel or resort environment is a plus
- Visastatus permitting work in Japan (Visa sponsorship available for the rightcandidate)
- Validdriver's license in Japan or international permit is a plus
Competenciesor skills
- Excellentwritten and verbal communication skills
- Fluentin both Japanese and English
- Ability to manage multiple tasks and prioritize under pressure
Salary:
¥250,000–¥290,000 per month + annual discretionarybonus
Additional benefits include:
Life & Comfort
- Staff accommodation in central Hirafu(from ¥800/night)
- Free winter shuttle between staffhousing, hotel, and Kutchan
- Lunch discounts at partner venues
- Winter heating allowance(¥10,000/month – previously offered)
Culture & Community
- Annualcompany event
- Friendly,international team atmosphere
- Freecoffee and tea in staff break room
Work Hard, Play Hard
- Seasonlift pass for Grand Hirafu & Hanazono (valued over ¥100,000) provided foryou and your family
- Hanazonoperks year-round — enjoy staff discounts on winter ski lessons, gear rentals,and retail, plus green season activities like rafting, ziplines, golf, andmore. Family and friends also receive special discounts.
Time to Rest & Recharge
- Paid time off: 10 days after 6months, rest follows according to labor laws
- Birthday leave: 1 day off during yourbirthday month
- Marriage benefit: 5 days of paidhoneymoon leave and a celebration cash bonus
- Holiday recovery: Work a nationalholiday during peak winter? You can take that day off later in the year
- Seasonal flexibility: Many teammembers take extended vacations during the green (summer) season
- Special leave for life events (e.g.,childbirth, leave for family loss, child’s wedding, etc.)
Start Fresh, On Us
- Relocation support up to ¥200,000(outside Hokkaido) or ¥100,000 (within Hokkaido)
Additional Support & Security
- Commuting allowance (¥20/km from2km+, up to ¥45,000/month)
- Annual health checkup and fluvaccination
- Full social insurance: health,pension, employment, and accident coverage
- Retirement plan (after 10 years ofservice)