Concierge & Reservations Coordinator
Niseko Black
Niseko Black was established in 2010 as a luxury travel and concierge service, built on a strong network of high-end clients and word-of-mouth reputation for delivering exceptional inbound concierge experiences. In 2012, Niseko Black Snowsports was launched, followed by Niseko Black Property Management in 2018, expanding our services to meet the evolving needs of our clients while maintaining the same high standards. Our ethos is to listen carefully, innovate continuously, and stay at the forefront of luxury accommodation, snow sports, concierge, and property management in Niseko.
A year-round position centred on managing accommodation reservations for our luxury property portfolio, with broader concierge responsibilities. The successful candidate will work closely with our property management and concierge teams to ensure a seamless guest experience.
- Managing accommodation reservation enquiries, bookings, and guest communications.
- Coordinating pre-arrival arrangements and guest itineraries.
- Liaising with internal teams across property management, snowsports, and dining.
- Providing concierge support as required throughout the guest journey.
- Fluent English, written and spoken, to a professional standard.
- Prior experience in hospitality reservations or a related field.
- Strong organisational skills and attention to detail.
- Japanese or Mandarin language skills are an advantage.
Competitive wage
Immediate start (negotiable)
What We Offer
A year-round role with one of Niseko's established luxury hospitality brands
A collaborative, international working environment
The opportunity to develop skills in the role in a fast growing business
To apply, please send your CV and a brief covering letter to careers@nisekoblack.com
