Niseko, Japan

Restaurant Reception

Key Responsibilities and Skill Set
· Meeting and greeting guests,
· Taking and handling reservations on the job and by phone,
· Seating guests and ensuring guest satisfaction,
· Problem solving skills to ensure all tables are filled,
· Cash and credit card handling,
· Acting as Host to guests,
· Handling complaints,
· Standard office and administration duties,
· Social networking site updates including responses to posts,
· Willingness to help in other areas if needed, when needed,

Skill Set Required:
· Experience in customer service,
· Proactive and ability to work independently,
· College/University degree from an accredited school,
· Ability to problem solve and ensure all restaurant tables are filled,
· Self motivated and ability to work without constant supervision,
· An ability to foster team spirit with a positive attitude,
· A high standard of work ethic and attention to detail,
· Flexible to work various shifts including public holidays and weekends,
· Business level Mandarin speaking ability preferred,
· Business level Japanese speaking ability preferred,

Job Benefits:
· Great location in central Hirafu, 2min walk from ski lifts,
· Access to shared ski passes for Niseko Grand Hirafu and Hanazono,
· Access to full size kitchen with full amenities,
· Recognition for your talents and contribution,
· The opportunity to make a difference to every customer,
· Working in a friendly team environment,
· Staff accommodation to various budgets and locations,
· Discounts to some resort services and winter activities
Employment Period Late November, 2017 to mid / late March, 2018
Work experience 2-3years
Salary range Dependent upon experience

Email: [email protected]

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